CareOregon
315 SW Fifth Ave
Portland, OR 97204
Customer Service:
CareOregon and Health Share/CareOregon:
Call: 503-416-4100, toll-free 800-224-4840 or TTY
711
Email: customerservice@careoregon.org
Hours: 8 a.m. to 5 p.m. Monday-Friday
You can also send us a secure message using our member portal.
CareOregon Advantage (Medicare):
Call: 503-416-4279, toll-free 888-712-3258 or TTY 711
Hours: October 1 through March 31, 8 a.m. to 8 p.m. daily
April 1 through September 30, 8 a.m. to 8 p.m. Monday-Friday
CareOregon Dental:
Call: 503-416-1444, toll-free 888-440-9912 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday
Columbia Pacific CCO:
Call: 503-488-2822, toll-free 855-722-8206 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday
Jackson Care Connect:
Call: toll-free 855-722-8208 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday
Housecall Providers:
Call: 971-202-5500 or TTY 711
Find us on Facebook.
Follow CareOregon on Twitter.
Find information on how to contact CareOregon with media inquiries here.
To verify employment:
Please email VOE@careoregon.org. Include VOE and employee last name in the subject line. Attach your release of information form signed by the employee.
Office closure days:
1/1/2024 - New Years Day
1/15/2024 - Martin Luther King Jr. Day
02/19/2024 - President's Day
5/27/2024 - Memorial Day
6/19/2024 - Juneteenth
7/4/2024 - Independence Day
9/2/2024 - Labor Day
11/28/2024 - Thanksgiving Day
11/29/2024 - Day after Thanksgiving
12/24/2024 - Christmas Eve
12/25/2024 - Christmas Day
Third-Party App Vendors:
Click here to view our developers portal
Technical website assistance:
For technical questions or comments about our website, contact the web administrator. For all other matters, contact CareOregon Customer Service at the numbers above.
Fraud, waste and abuse or compliance concerns
To file a report on fraud, waste or abuse, visit our EthicsPoint site.
Feedback and complaints
Member feedback helps us improve. It is your legal right to submit a complaint, and you won’t face any negative consequences if you do. Learn about feedback and complaints by clicking on your language of choice below:
Member complaint and feedback forms
